How to shop safely online with Artlandish Gallery
The policies outlined on this page apply to all transactions made through the Arlandish Online Gallery
Methods of ordering:
- Order Safely Online via our Online Gallery through our SSL encrypted secure server.
- Fax us a signed order including your credit card details as well as details of the goods to you wish to purchase.
- Post us a signed order including credit card details as well as details of the goods you wish to purchase.
- Post us a cheque made out to Artlandish Aboriginal Art including details of the goods you wish to purchase. Please make the cheque out for the amount of the goods as listed in the online gallery and please don’t forget to include shipping charges if they apply to the goods being ordered.
- Place a call to our gallery between 9:00 am & 4:30 pm (Western Australian time) Mon-Fri or Saturday 9:00 am – 1:00 pm to order over the phone.
- E-mail us with your contact phone number and a preferred time and we will call you to discuss your queries in more detail or to place an order via credit card over the phone. We encourage our customers to take advantage of this service if they feel more comfortable with phone ordering.
Shopping Safely Online
Purchasing items online through Artlandish Aboriginal Art is extremely Safe. We use 128 bit SSL encryption over a secure line on all transactions. This provides one of the highest levels of security available anywhere on the internet.
Microsoft Internet Explorer, Mozilla Firefox and other browsers will warn a customer if they try to submit information over an insecure link. These browsers as well as other popular web site browsers notify you when entering personal information if the link is secure.
In Microsoft IE, A padlock icon appears at the bottom of the browser window or in later versions a new Security Status icon appears next to the Address Bar whenever we visit a secure site . This confirms that the link and the information you are submitting is secure.
In Mozilla Firefox, a padlock will appear in the lower right hand corner of the browser window. When you see this padlock, it confirms that the link as well as the information you are submitting is secure.
In reality, purchasing goods over the Internet using a secure server is extremely safe. It is very unlikely that anyone can obtain your details whilst using a secure transmission.
It should also be noted that in Australia and the U.S.A your bank cannot hold you liable for more than $50 of fraudulent charges to your credit card.* Please confirm these details with your credit card provider as policies may change without notice. Other countries, please check with your credit card provider but this is fairly standard throughout the world. This provides you with even more security whilst ordering online.
In the event that you don’t feel comfortable ordering online, Artlandish provides you with a number of different options for ordering which are listed above.
Our aim is to ensure your purchasing experience is a simple, easy and enjoyable experience.
If you require any further information, please feel free to contact us!
* Details correct at time of publishing, Please check with your Bank for exact details.
Artlandish Aboriginal Art is committed to protecting your privacy and the privacy of any personal information provided to us. Artlandish complies with the Privacy Act 1988 (Cth) and the National Privacy Principles.
What personal information do you collect?
To enable us to provide services that you may request, we need to collect personal information from you usually your name and email address. You may also choose to tell us your preferences and country of origin as well as other details such as home, work or your mobile phone number.
How do you collect the personal information?
We collect the information in a variety of ways – in person, in writing, by telephone, through our website and by other electronic communication channels.
Why do you need to collect this information and what do you do with it?
We collect your personal information to be able to send you the type of information that you have indicated you prefer. We may send this information by email or by SMS if you have indicated your preference for this.
You may notify Artlandish at any time that you wish to decline to receive any further communications from us.
What if I do not want to provide personal information.
You are not obliged to provide us with your personal information but we cannot send you an email or sms message if you do not tell us where to send it.
To whom do you disclose my personal information?
We do not disclose your personal information to others.
We do not release your personal information to direct marketers, email marketing companies or other websites.
We do not usually disclose your information to any other person for any other purpose unless we are authorised or directed by law to do so or unless you authorise its release.
We may be required by law or by an order of a court or tribunal to disclose your personal information to others. The Privacy Act also allows us to disclose personal information about you for purposes relating to public safety and law enforcement.
Who will see or have access to my personal information?
Apart from situations permitted by the National Privacy Principles, your personal information will only be seen or used: by persons working in or for Artlandish or organisations who may send emails or sms messages on our behalf. (In this case we would only disclose to these organisations the information they need to carry out the service and we undertake to seek their undertaking to maintain confidentiality of your information). Artlandish does not currently utilise any third party for these services.
Is my personal information secure?
Our electronic information systems are password protected to prevent unauthorised access. Artlandish management and staff are trained and required to protect the privacy of your personal information.
All service providers will be informed of the importance we place on protecting your privacy and their role in helping us to do this and we will ask them to undertake to maintain the confidentiality of your personal information. Any use of your personal information by them will be subject to the Privacy Act and the Principles.
How long does Artlandish keep my personal information and what do you do with it when I unsubscribe?
We keep your information only for as long as you wish to continue receiving information from us.
You may inform us at any time that you wish to decline to receive any further communications from us.
If you take this opportunity your personal information will be removed from all information stores maintained by us.
Our electronic records are maintained in password protected archives.
They are maintained so we can send you details of promotions or updates (As well as Newsletters), in which you may be interested. However, each time we send you something you have the opportunity to request that no further information be sent to you. Your personal information will then be deleted from our records.
What if I want to check what personal information you hold about me?
Subject to any restrictions in the Privacy Act or Principles, we will tell you on request what personal information we hold about you.
There will not be any charge to you where the information you request can be provided electronically.
How can I correct my information?
Please contact us to update your preferences.
What if I want further information or have a concern about the privacy protection of my personal information by Artlandish?
If you are not happy with our response, you can contact the Office of the Federal Privacy Commissioner at firstname.lastname@example.org or telephone 1300 363 992.